Business Studies
Business Studies Topic 1: Business management and change . The Nature of management: The nature of management > Large companies have shareholders, they employ people to run the business > Successful managers coordinate the work activities of employees to ensure everyone is working towards a common objective • The importance of effective management > Effective management is achieving the goals of business and not wasting resources > In international markets it has been essential for Australian businesses to increase their efficiency to be competitive • Management roles Interpersonal > Way managers deal with/interact with people > Based on effective communication > Leading involves; setting standards, fostering workers loyalty, establishing goals, encouraging and motivating workers to achieve their potential Informational > Must be aware of what is happening in the business > Receiving, collating and analyising information and giving it to the appropriate people > Concerned with monitoring information > The control process needs to develop standards, measure performance, and make comparisons to see whether corrective actions need occur such controls include: * Input controls: these controls are set up before production takes place to prevent problems occurring- may insure the correct number of inputs and standards of quality. * Concurrent controls:
Analysis of a Contract Specific Organisation
A Contract specific organisation structure chart and number of staff, primary responsibilities and individual hours of working. Add costs.xls; SEE PAGE 46 - Manhour Allocation Think IWM text for roles - also relevant for training Action MS using the Court Service Submission. . Resource Solution .1 General The resource solution we advocate for this commission is a matrix solution based where there are * Management Line Resources - management heads who will ultimately own the output, provide the people management function and have the Client relationship * Service Line Managers - functional heads or experts from within the DJ matrix who will define the 'what' and 'how' aspect, providing the service delivery staff with direction, professional discipline knowledge and technical training As all the Greater London Magistrates Court Authority Circuit portfolio is within Greater London, we propose supporting this commission with Service Managers and non site based professional resources from our London (West End) office. The dedicated management team will naturally be based at your Managing Agent offices within the Thomas More Building. The executive management team headed by Mike Young, who will have ultimate responsibility for the services provided The Dedicated Management Team will own the solution and manage the client relationship and customer interface. They will
MENZIESTRATHMORE HOTEL CUSTOMER ND EMPLOYEE SATISFACTION
Running Head: MENZIESTRATHMORE HOTEL CUSTOMER ?ND EMPLOYEE SATISFACTION " Menziestrathmore Hotel Customer ?nd Employee Satisfaction" [Name of the writer] [Name of the institution] Abstract "Treat others as you would like t? be treated" this is th? golden rule ?nd th? basis for th? success ?nd recognized service quality ?f th? Menzies Strathmore Hotel in Luton. Its dedication t? its customer's ?nd employee's ?f offering th? highest standards when delivering their service has made it th? benchmark in luxury hotels. MenziesStrathmore Hotel in Luton constantly endeavors t? maintain ?nd improve th? quality ?f its services. Menzies Strathmore Hotel in Luton has been ? major innovator in th? hospitality industry, developing services t? make business travel more productive ?nd efficient, ?nd leisure travel stress-free ?nd more enjoyable. Th? aim ?f this essay is t? explore ?nd examine th? service quality ?f this chain which has focused its quality amongst its human resources ?nd ?f course its clientele. Through this we will compare ?nd relate them t? service quality theories that it relates t? as well as examining other theories towards service quality ?nd contrast them t? th? MenziesStrathmore approach. Th? brand, its marketing, th? scarcity ?f th? type ?f service, etc. are all secondary factors which will also be looked at ?nd examined. Secondly we look at how th? service
This report will establish the opportunities and threats presented to Sony by the EU market.
VOCATIONAL A LEVEL IN BUSINESS UNIT 22 ASSIGNMENT THE EUROPEAN UNION & UK BUSINESS AIM: You need to investigate a UK business, which trades across the EU. The report will cover the following aspects: * Opportunities & threats presented to the business by the EU. * Positive & negative impact of monetary, competition & social policy. * Impact of cultural difference. Sony Plc, a large company that operates in many markets and trades within the European Union and outside, is the company I'll be reporting on. 2.1) Introduction: This report will establish the opportunities and threats presented to Sony by the EU market. Also how the positive and negative impacts of monetary, competition and social policies affect Sony and the impact of cultural difference in this multinational company. Part of this report will be done with effective presentation of material by using a variety of formats that will show a good use of evidence that I have collected. 2.2) Underpinning economic theories: a) Economies of Scale; results in the firm gaining from a reduction in the average cost per unit manufactured, so total costs will increase as production increases but average costs of production can fall, leading to the firm becoming more competitive. A chart to show production costs and production scale. Cost per unit Economies of scale are outweighing diseconomies Diseconomies
Investigating a business and what business do - London Heathrow Marriott (LHM) and Tescos.
Maha Humayune 0-B Investigate: What a business is and what businesses do The two businesses I have chosen are the London Heathrow Marriott (LHM) and Tesco’s. I chose Tesco’s because Tesco’s is an exceedingly conventional company, so there will be abundant information available for Tesco’s. Tesco is an international company that has stores situated in place like China, Czech Republic, Hungary, Republic of Ireland, Japan, Malaysia, Poland, Slovakia, South Korea, Thailand, Turkey, United Kingdom and the Unites States of America. Whereas, LHM is also a very well-know business but we will be focusing on Marriott’s local branch in London, London Heathrow Marriott a national business. I chose Tesco’s as my business as Tesco’s and LHM are two completely different businesses. They both have different fields and it would be a good comparison as you would be comparing the local LHM to the international business Tesco’s. A further statement would be how Tesco’s increases their business worldwide and how LHM functions nationally to compare how the two organisations handle their business further to increase their profit and how they use decision-making. Other reasons can be whether LHM a national business can be more successful than Tesco an international business. Furthermore; reasons being both business function in completely diverse sectors having LHM in the
Marketing Assignment
= GCSE - 2007 Introduction Hello, my name is Mr Rashidian and I am a marketing director for a new record shop my family is planning in Southgate. I am aiming for the success of this new business and will hopefully reach my target, because my family and I are aware of the risks we are taking as entrepreneurs. I am a young man who has just finished his A-levels and I always take my work and responsibilities seriously. This report shall ensure the success of the record shop for a long period of time. I will produce a marketing strategy to guarantee this plan being a success. It must meet the shop's short-term objectives as well as helping it after the initial stages. The benefits of running your own shop are that you are self-employed i.e. 'you are your own boss'. You have your own opening hours and no one to order you around except the family in my case of course. However, there is a great risk of the project failing. On the one hand approx. 50% of all businesses in the UK don't survive even the first two years. I have seen a café for example called Jacob's Coffee Shop in Enfield Middlesex where I hardly saw a customer, because the prices were too high. The business hoped that customers would prefer a good service rather than a cheap price, which they have offered. This event happened almost six months ago. Now when I go there, I can see a notice saying that the
A comprehensive overview and an analytical insight into human resource management at Barclays bank plc.
Content Introduction .......................................................................Pg 2 Role and Responsibility of the Human Resources Department.........Pg 5 Human Resources Planning...................................................Pg 6 Recruitment and Selection.....................................................Pg 19 Training and Selection..........................................................Pg 31 Performance Management......................................................Pg 39 Potential Conflict within Human Resources................................Pg 50 Conclusion.........................................................................Pg 51 Bibliography and Reference...................................................Pg 53 Introduction This report is being produced to fulfil the criteria required for unit 4 of the AVCE course in business. It gives a comprehensive overview and an analytical insight into human resource management at Barclays bank plc. The report particularly focuses on the possible conflict between Recruitment and Selection and Training and Development. At Barclays bank plc in view of current economic climate for banks of competition. My report is going to include the four following functions: . Human Resources Planning - this will include * Responsibilities covered by the HR function in the business, the importance of people to
This report has been produced as evidence for Unit 9 - 'Financial Services' - as part of a Vocational A' level in Business Studies.
Financial Services Terms of Reference This report has been produced as evidence for Unit 9 - 'Financial Services' - as part of a Vocational A' level in Business Studies. To: Peter From: Andrew Braganca Subject: Unit 14 Financial services Date: Synopsis: This report breaks down and examines the financial services needed; I will be looking at three different customers types of financial needs. .0 I will look and analyse the financial needs of the following customers: * A- Jamie McPherson, first-time home buyer * B- Paul and Anna Day, a couple with children * C- TBI engineering, a business customer 2.0 Case study A I will now look at the personal customers, the first customer I will look at Jamie McPherson the financial need are the following: * Mortgage * Insurance * Bank account * Credit card * Shares * Saving * Pension I will now look at the following mortgages available. 2.1 There are two main types of mortgage - interest only and repayment - and there are advantages and disadvantages in each one. It is advisable to research the subject carefully and seek appropriate financial advice before deciding which policy you prefer. A mortgage is a long-term commitment - often 25 years or more - so get the right mortgage to suit you. It can save thousands. Interest-only mortgages allow you pay the interest due to your mortgage lender every month.
Produce an Analytic Report on How a Large Business Manages Human Resource
Produce an Analytic Report on How a Large Business Manages Human Resource Terms of Reference This report has been produced as evidence for Unit 4 - 'Human Resources' - as part of a Vocational A'level in Business Studies. Introduction This report has been written in order to show how successfully the company - 'Boots' is in running its human resources department in order to meet its business objectives. The report has been divided into four parts to ensure a comprehensive coverage of Boots has been researched and also to give the report a main structure of the human resources departments. Part 2 will be discussed in depth. Part 1 = Planning Part 2 = Recruitment & Selection Part 3 = Training & Development Part 4 = Performance Management This unit provides an insight into how businesses recruit and manage their human resources. It shows that if businesses are to achieve their objectives, they must plan their human resource function so that they have the right number of employees with the appropriate qualifications and training to meet the needs of the business. Successful human resource management requires that a business takes account of changes in the labour market and employment legislation to keep its employees motivated, to monitor their performance and to help them continuously develop through additional training. Findings - Part 1 What is Human Resource
Report: Type of ownership of J-Sainsbury
Report: Type of ownership To: Alf Filer From: Jaymit Patel Date: 24/11/03 a. Background information of J-Sainsbury's J-Sainsbury's is one of the United Kingdom's largest supermarket chains, operating more then 400 stores and employing over 142,000 people. Sainsbury's have developed an excellent reputation over the years and has worked to provide their loyal shoppers with the widest selection of food and services possible. However, in recent years the grocery chain has seen an increase in competition as the market has consolidated and large multi-national grocery chains have moved into the UK market. J-Sainsbury's is a Plc. Plc stands for public limited company. As J-Sainsbury's is a public limited company, their shares are traded on the stock exchange. Any person who may be interested in the business can buy these shares. It is easy to obtain information of J-Sainsbury's because, the business is a plc and they have to publish accounts every year, which can be gathered from the company's house. People who have J-Sainsbury's shares are known as the owner. But the shareholders do not run the business. Board of directors are appointed to run the business. The shareholders have unlimited control of the business, as they are the owners. The liability of J-Sainsbury's is limited. This means that the owners (shareholders) of the business are only responsible of the
