Human Resources of Hyatt Hotel
Interview and Job Sculpting Henrik Rydh Tony Simons believes that the traditional approach to interviewing job candidates is ineffective and thus job interviews should be structured. In this article, he first explains that interview bias strongly affects the way an interview is carried out. Whether it is stereotyping, a glance on the applicants CV or even a firm handshake, any type of first impression will inevitably influence the way in which the applicant is interviewed. This could thus lead to an interviewer being completely oblivious to the candidate's true personality making it unlikely to hire the best candidate. If a bad decision is made due to ineffective interviewing, the cost is predicted to be one to two times the employee's annual salary. Not surprisingly, improving the interview process has resulted in reduced turnover and increased customer satisfaction for several hospitality companies. Behavioural interviews consist of questions that ask how the candidate reacted to a particular situation in the past. Situational interviews provide the candidate with hypothetical situations in the future and ask the candidate how he would react to them. While the behavioural interview uses past behaviour to predict future behaviour, the situational interview bases its outcomes on the candidate's stated intentions. Some argue that past behaviour is a slightly better
task 2 scenario
My chosen careers and 3 chosen advertisements I choose my career in manufacturing sector and these are the following areas I'm interested in- Production Planner Agency: BMW UK Job Location: Hartlepool, Cleveland Salary: £21,000 - £25,000 per annum Job Type: Permanent Date: 08 Feb Applications: 20 Ref: 14802206 Job Working on a day shift pattern with an early finish on a Friday, this vacancy has arisen due to internal promotion through continued growth. Duties are as follows: To generate and issue production plans to agreed deadlines. This will include: Weekly Output Plan Weekly Input Plan Returns / Rework Plan This plan should be agreed and 'sign-off' with PUM. Measure performance to plans issued. Establish rolling 3 month forecast for each specific cell. Attend and contribute to daily morning meeting. Do regular cell 'walk through' to assess product movement. Liase with Production supervision to establish 24hr plan. Have a close link with Customer Services to establish demand issues. Work with inventory control for raw material supplier related issues. Liase with Technical dept. regarding BOM, tooling, labelling and specification issues. APQP. Attend and contribute to Monthly Operation Reviews. Experience Required Solid background in production or materials planning within manufacturing. Must be able to use Microsoft
How effectively does British Airways functional areas co-operate with each other.
How effectively does British Airways functional areas co-operate with each other. Criterion 2A It is good for departments to co-operate with each other as it makes things easier for people as more things will be done and will be more clear understandings. It is also good to co-operate with each other as more things gets done and speeds up the process of work rate such as decision making. It shows teamwork and when working for a big company teamwork and teamwork is required for success. British Airways have many departments and functional areas. These also include Marketing, Finance and Community Relations. Marketing, Finance and Community Relations all co-operate with each other in different ways (mentioned in 2C). The effectiveness of Marketing co-operating with Finance is generally good as the Marketing Department need to be able to advertise as much as they can to ensure the members of public use their airline and through finance they can use money to a certain extent which will help them to be known. Marketing needs to also report back to Finance according to research on what prices they should set their tickets. This is good as it is showing teamwork between the two departments and they are working together to achieve success for the company. The effectiveness of Marketing co-operating with Community Relations is also good as by finding out what the customers want by
Applied Business Studies - C1
C1 - Robinson Brothers This task requires me to explain different methods of oral and written communication and how it is used within Robinson Brothers. I also have to give examples on how it uses ICT to communicate and operate. Communications are used in all types of businesses. There are different types of communications for example: Oral, Video, Written and Graphical. If communication were not used within a business different functional departments would find it harder to converse with each other. All the different functional areas need to communicate with each other to meet the businesses objectives. Written Communication:- Written communication can be used for many reasons within Robinson Brothers. This type of communication can be used for advertising products or promoting the business, also reports can be inscribed to show how a functional area is managing with the designated job and how they are progressing. One type of written communication is memos. Memos are used to: announce, inform advice, quantify, direct, discipline, instruct, and request. If something needs to be recorded formally in Robinson Brothers, it is done with a memo. Memo is most likely one of the most frequently types of communication used within the businesses. Memo is a use of formal version of communication that used for internal communication within a business, in this case Robinson
IBm and the third Reich
IBM and the Third Reich Many people believe that the information age was born Silicone valley, but this is a false statement. The information age was born in Nazi Germany in 1933 by the American company IBM. IBM and the Third Reich had been business partners from 1933 till the end of the war. It was IBM job to supply the Nazis with census machines and punch card technology, which was used to organize and process information in a quick and efficient manner. These machines and technology were mainly used in Hitler's concentration camps for quick way to classify prisoners and identify the average amount of work one could get out of a prisoner before they were executed. IBM was acting in an unethical manner, since there is evidence that IBM officials were fully aware of what was being done with their machines and continued to allow it. Throughout the 1930's and 40's there had been headline after headline in the New York Times and other prominent news papers of a possible genocide. For example in the New York Times on June 21, 1938 "Goebbels warns Jews must leave", again in the New York Times on April 22 1941 "Census of all Jews planned in France", and finally in the New York Times on June 30, 1942 "1,000,000 Jews slain by Nazis, report says.". Tomas Watson dismissed these stories saying that it was just politics. These census machines that IBM sold to the Germans also had to be
'Best Blooms' understands the importance of having an attractive garden, and also understands that not everyone has the time and effort needed to build and maintain one.
Executive Summary 'Best Blooms' understands the importance of having an attractive garden, and also understands that not everyone has the time and effort needed to build and maintain one. 'Best Blooms' is a nursery and offers a garden maintenance service. This service provides great convenience, considering that the large majority of the residents in the area own a house and garden. It is quite a unique service to the area also with very reasonable prices, the services range from lawn mowing to bonsai, practically anything to do with the garden. 'Best Blooms' is owned by Teresa Green and is located in Sydney's Northwest. She has 25 employees, and the business has been running successfully for 5 years. Due to the fact that they are providing an efficient & quality service, they have been in high demand and have been so successful that they are now looking to expand. Legal Entities A business' legal structure affects the ownership, tax structure, risks and future of that business. Choosing the legal structure that best meets the business' needs may: * Protect owner from avoidable risks * Help minimise your taxation liability * Save time and minimise paperwork * Help to avoid government regulation and unnecessary "red tape". Business entities can be incorporated; privately and publicly owned co-operatives or unincorporated; sole traders and partnerships.
Customer Services 2.
Unit 2 Business Assignment - Customer Services Customer services are an essential key to any successful business, without them a company would perish and fail within a year. Consumers of products have extremely high expectations of the companies they purchase from and if this is not supplied in the exact way they want it then the customer will most likely go to another business that will give them great customer service. Most customers nowadays expect * Friendly service * Helpful staff * Aesthetically pleasing establishments * Facilities to suit their needs * Regular customers will expect to be remembered for their loyalty * Easy and pleasant service if the customer is not satisfied Banks are a great example of different types of customer service. They use diverse methods of attracting and retaining their existing and new clients. The banks that I think possess the potential of this quality are; Nationwide - This bank has put its time and effort into higher interest rates to attract new business and free withdrawals from cash machines abroad. Natwest - Insist that they have stopped routing all their calls abroad to call centres and that now all calls are directed straight through to the branch. HSBC - Following customer complaints about queues in branches at busy times, it now has its own radio station playing music and providing current announcements
school business case study
Four favourite ideas Internet Café Game station Tuition classes DVD rental shop Final idea Game station I have chosen to have a Game station because I have lots of games and I know a lot about them. Also my uncle has a game shop so I can get ideas of him. Task 2- Legal forms (1) Sole Trader A person who runs the business on his own also gets to keep prophet of business. Sole traders are normally small businesses, and by becoming a sole trader you risk lots of things, which makes you unlimitedly liable this means if your business is not going well the government can take away almost everything from you; your house, your car etc, all your goods and valuable things and invaluable, the owner has to pay for any losses made by the business. For example if you made a loss of say £5000 you would have to find someway of paying back this may mean selling your house your car anything. A sole trader runs an unincorporated business on his/her own. Sole traders are also otherwise known as sole proprietors. Sole traders are easy to set up. They can set up a business immediately. The sole trader structure is the most straightforward option. The individual is taxed under the Inland Revenue's Self-Assessment system, with income tax calculated after deduction for legitimate business expenses and personal allowances. A sole trader is personally liable for the debts of the
Fauji soap
Fauji Soaps Fauji Soaps is a privately owned business. Sheikh Mohammed Iftikhar established the company in 1980, with the sole aim of manufacturing detergent soaps. The company is situated in the industrial area of sector I-9, Islamabad. The factory covers an area of 2 kanals, which houses both the administration and the manufacturing block. The company manufactures and sells detergent soaps under the brand name of Fauji Soap. Currently, the company is serving the rural areas of Northern Punjab and the whole of NWFP. However majority of the sales come from NWFP. The product is sold to wholesalers, whereas in NWFP it is distributed through distributors. Organizational Structure There are a total of 30 people working in the facility chiefly divided into: * Production * Administration and Selling Three janitors have also been hired on ad hoc basis. Soap Manufacturing Process Materials Required Soap manufacturing requires these raw materials: * Fatty Acids (60% of mixture; 900kg in a 1500kg pan) * Caustic Soda (20% of mixture; 300kg in a 1500kg pan) * Water (5% of mixture; 75kg in a 1500 kg pan) * Sodium Silicate (15% of mixture; 225kg in a 1500 kg pan) Process . The soap maker puts fatty acids in a pan that already has some water 2. Sodium Silicate and Caustic Soda are added and the pan is brought to a boiler 3. The mixture is allowed to first boil and then
Type of Business Ownership, sectors, types of bysiness and size of business
Type of Business Ownership, sectors, types of bysiness and size of business A business is the buying and selling of goods and services. The term "business" is often applied to a large number of very different activities and organisations. It can be used to refer to organisations from elementary one-person firms to multinational corporations employing hundreds of people. Examples of business organisations include a supermarket or a university. There are three types of businesses, public, private, and voluntary. 2.1b The voluntary sector The voluntary sector is made up of non-profit organisations such as charities and youth centres. . The majority of the staff are unpaid and they volunteer for their position. Other mutual organisations such as cooperative societies and friendly societies are also non-profit making, but employ a significant number of paid staff. Charities are publicly or privately funded to increase awareness of a particular cause. They raise funds from donations. They may run a shop or sell badges. These activities aim to make a profit, but this is only to fund the charities main activities. An example of a charity is Oxfam. To be recognised as a charity the organisation must apply for charitable status with the Charities Commission, the government operates this. As a charity the organisation does not have to pay tax on its profits, so that its
