Types of communication and interpersonal interactions
Ruslana Radeva Types of communication and interpersonal interactions Communication in health and social care with the service user and service provider plays a very important role. It is needed to develop positive relationships and share information with people that are using the services. It’s also needed to be able to communicate well with service user’s families or carers as their own colleagues and other professionals. There are two ways to communicate in health and social care either verbally or non-verbally. Health and social care settings can be voluntary, statutory or non statutory. Statutory care settings are governmental such as NHS and Non-statutory means it is not laid down in law. Laws passed by Parliament are statute and go into the statute book. Non statutory can be regulations that are set by ministries but don't go onto the statute book. Guidance and policies can also be regarded as non-statutory, though their provisions may still be expected to be met by various controlling bodies and local and central government. Service users are usually the people who use a service like for example old people are the service users to the residential homes as well as children are the service users to nurseries. You might engage in a conversation in a residential home, a hospital, in a nursery, in a care home, etc. You are likely to be communicating with doctors,
Three different settings where children might play are in the local park, adventure play area and at the pre-school playground.
Sofia shafi Unit 4 assignment D1 - Three different settings where children might play are in the local park, adventure play area and at the pre-school playground. D2 - There are many different age ranges of children who might like to play in the settings that I have chosen. Most local parks have two areas, one for the younger children and an area for the older children. The younger area consists of children around the age of 3 - 7 years; those over 3 1/2 are at the co operative play stage. Co operative play is when children play together. The children start to talk about their play and decide what they will do. They can be heard saying such things such as "let's be monsters "and "let's play with the cars!" The second setting which I chose was the pre school playground the age range is 3 - 5 years. The children run and play about which gives them a chance to communicate and make friends. Children at this age are likely to be at associative play stage or co operative. Associative play is when children start to look at what other children are doing and can start copying them. Children at this stage can also watch older children play and stand at the edge of their games. An adventure play area has a typical age range of 4 - 7 years, they are able to explore and try a range of activities. Children at this age are most likely to be at the co operative play stage. By
E1 Describe three different types of setting which provide care and education for children in your area. E5 Explain the importance of valuing and respecting all children in the setting.
E1 Describe three different types of setting which provide care and education for children in your area. This must include one example from the list: statutory sector, voluntary sector and private sector. There are many different types of settings which provide care and education for children in my area. The statutory sector involves all the organisations that are set up, controlled and funded by the government or local authority for example: St. Anthony's Catholic Primary School. This type of sector is funded by people who pay tax or national insurance. ''A statutory service is one that is provided by government after a law (or statute) has been passed by parliament. Such law says that either: a service must be provided (i.e. there is a duty to provide it)... or a service can be provided (i.e. there is a power to provide it if an authority chooses)...'' (Thornes 2008 pg2) Another type of setting which provides care and education for children in my area is sure start children's centre. This is a voluntary sector and they are run by organizations. This type of sector is not designed to make a profit. ''Money for voluntary organisations comes from a variety of sources that include donations, fund-raising, grants from central or local government, lottery grants and fees for the services they provide.'' (Thornes 2008 pg4) The private
Explain key characteristics and concepts of Humanistic Therapy, Psychodynamic therapy & Cognitive-Behavioural Therapy
Lisa Chinnery Unit 2 1.1 Explain key characteristics and concepts of Humanistic Therapy, Psychodynamic therapy & Cognitive-Behavioural Therapy Humanistic Therapy The foundations of the humanistic approach provide the client with a deeper understanding of who they are, what they feel and the opportunity to explore the possibility of creating personal choices. It encourages self-awareness and self-realisation. Humanistic therapy is used for anxiety, low self-esteem, bereavement, depression, stress management, loss or relationship issues. The key characteristics are; Congruence – Genuineness, the counsellor shows honesty and openness toward the client, not putting on a front, they are equals. Empathy – Accepting the client for who they are, not judging them them whatever they say or do will allow the client to open up. Unconditional Positive Regard – Putting ourselves in the clients shoes, if the client feels, we are right there with them and know how they are feeling it will help them along the way, knowing that they are not alone with how they are feeling and where they are in their mind. Environment – A safe environment is needed for the client to open up and carry on along their journey, they should be seen in a secure, private, comfortable space that allows them the freedom to open up without the worry of outside influences. Also, that their sessions are
Describes the legislation and Organisational requirements in care settings such as Queensland that ensure good practice in dealing with confidentiality.
B. Describes the legislation and Organisational requirements in care settings such as Queensland that ensure good practice in dealing with confidentiality. Includes information about: Legislation: * Data Protection Act * Access to Personal Files Act * Access to Medical Records Act Organisational requirements: * Policies * Procedures * Recording * Storage * Security Data Protection Act: Data Protection Act is relevant to all health, social care and early years' settings such as nursing homes or child care homes as it is a law which is set by the parliament in the UK which explains how to handle and deal with private information of others. It explains that the private information should be kept private from people who do not have the authority to look at the information they are not suppose to look at such as personal details, this act is works very strongly in care settings and only data controllers can have the right to look at it. If an individual wants to look at their personal information they will have to seek permission first. Personal data that is kept must be kept up to date and no linger then necessary for particular reasons such as when there is emergency and they need to contact that individuals family. This Act is applied to all sort of personal information such as business information, credit card details, health records and social service records. All
I shall be assessing the different psychological approaches and these are the psychodynamic, biomedical, behaviourist and cognitive approaches.
M1: Assess different psychological approaches to study. In this assignment I shall be assessing the different psychological approaches and these are the psychodynamic, biomedical, behaviourist and cognitive approaches. The first approach I shall be assessing is the biomedical model. This model just focuses on the symptoms of a condition rather than contributing factors which could cause the condition. This model has plenty of evidence to support its claims from research and studies, for example this model suggests that schizophrenia is caused by the imbalance of genes and the changes in the distribution of the brain cells. However even though there is evidence to prove some points there could also be other contributional factors such as the environment as the environment could also cause schizophrenia and this may be because of implications in their developmental stages of their life which has caused this condition. This model is mostly used by the NHS as they offer treatments that they are aware of and this is seen as a comfortable environment where people can seek support without being scared of going into an unfamiliar environment. However this can be seen as a disadvantage to others as the biomedical model is allowing patients to be dependant on doctors and their technology and they are not improving their lifestyle by themselves. For example people that are overweight
The impact of one national policy Every Child Matters and one piece of legislation Children Act 2004 on care practice and provision
The impact of one national policy – Every Child Matters and one piece of legislation – Children Act 2004 on care practice and provision Social Workers Social workers are there to help children and to implement the current legislation in order to make sure that children aren’t at risk. Social workers help disadvantaged children or children who have been flagged up as at risk, they help deal with families that are struggling to cope. The current legislation is ECM (Every Child Matters); they learn all about this and make sure they implement it into their work in order to see that the child gets the best outcome. The legislation is meant to set out clear cut concise rules in which they have to stick by, it allows them to know what their rights are and what they should be doing at what point. However that is just a piece of legislation, it wouldn’t be anything without the social workers being there and implementing it. Everyone has different views on how successful the current legislation is at the moment, as a lot of things the legislation has failed a few children where the problems weren’t recognised and sorted out soon enough leading to the eventual death of two children which were highlighted in the press a lot. After the death of Victoria Climbié they looked at the legislation and at the social worker who was dealing with her at the time in order to diagnose any
Children and the Common Assessment Framework.
Impact On Parents The common assessment framework makes everyone think about the bigger picture, they say that one of the most important things is that the parents are there too. Before the CAF with all the other agencies everything was just looping round in a circle and people werent really getting anywhere. The process can support outcomes for children, young people and their families that have been improved by ensuring that they get the right ammount of support that they need and want. However some challenges are still there, for example they say that more needs to be done with support for early intervention and prevention. Some research was done into the improved outcomes from the CAF, some of these are: 'engaging children, young people and families as equal partners in the process ensuring consistency of the lead professional support, which helps families and professionals work together better integrating all of the elements of the CAF process ensuring multi-agency working and information sharing, which improves understanding of need and service provision developing a better understanding of children and young people’s needs at the earliest possible stage.' One parent said 'I was glad that if there was a problem that I could go to her... she’s just so easy and she’s willing to give you all the information and help that you need... it just makes it so much
Life stages . Aging - In this assignment I am going to assess the influence of the activity theory and the disengagement theory on social care provision.
K, Development through the life stages, D2, Aging Ageing D2 ________________ In this assignment I am going to assess the influence of the activity theory and the disengagement theory on social care provision. There are many different services that are available in health and social care such as, Residential homes, bus passes, home help and day centres. All these services are put in place to help and support the older people. Residential homes offer somewhere to stay, help with dressing and bathing. They also provide meals. If a person cannot afford to live in their own property a residential home provides them security. Support in residential homes are available all through the day and the night. They support emotional and physical needs of the elderly. Bus passes are made available to the elderly so that they can travel and get about without fretting about money. Older people are offered this service because the money they get each week (pension) is probably just enough for their living for example to buy food, clothes and bills. Home help is way of offering support and care to vulnerable people to support them so they can stay in their own homes and live independently for as long as they can. This kind of help includes help with washing, cleaning, and dressing. Additionally helping to cook, giving medication and helping with the shopping. The carers will talk to the
in an essay, fully describe the roles, responsibilities and the career pathways of three different health or social care workers
Manoj Gurung Unit 6 – PPD P5 – in an essay, fully describe the roles, responsibilities and the career pathways of three different health or social care workers Doctor Roles and responsibilities Patients must be able to trust doctors with their lives and health. To justify that trust you must show respect for human life and you must: . Make the care of your patient your first concern 2. Protect and promote the health of patients and the public 3. Provide a good standard of practice and care 4. Keep your professional knowledge and skills up to date 5. Recognise and work within the limits of your competence 6. Work with colleagues in the ways that best serve patient’s interests 7. Treat patients as individuals and respect their dignity 8. Treat patients politely and considerately 9. Respect patients’ right to confidentiality 0. Work in partnership with patients 1. Listen to patients and respond to their concerns and preferences 2. Give patients the information they want or need in a way they can understand 3. Respect patients’ right to reach decisions with you about their treatment and care 4. Support patients in caring for themselves to improve and maintain their health 5. Be honest and open and act with integrity 6. Act without delay if you have good reason to believe that you or a colleague may be putting patients at risk 7. Never discriminate
